Shipping policy
The production cycle begins once the design draft has been approved and payment terms have been met.
Shipping options include express delivery, air freight, or ocean freight.
Shipping costs are quoted based on the destination, volume, weight, and mode of transport.
Unless explicitly included in the quote, customs duties, import taxes, and destination charges are the responsibility of the customer.
Delivery times are estimates and are not guaranteed.
Upon receipt, please inspect the outer packaging, quantity, and products promptly.
If damage or shortages are discovered, please retain the packaging and shipping labels and provide photographs or videos.