Privacy Policy

Last updated: August 21, 2026

Lite Packaging (“we”, “us”, or “our”) operates this online store. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit litepackaging.com, request a quotation, order samples, place an order, or otherwise contact us.

Information We Collect

We may collect contact and business information such as your name, company name, email address, telephone or WhatsApp number, billing and delivery address, destination country, tax information, and account details. For custom packaging projects, we may also collect product specifications, quantities, dimensions, artwork, logos, brand files, color references, material preferences, delivery requirements, and correspondence relating to quotations and proofs.

When you use our website, we and our service providers may automatically collect device, browser, IP address, cookie, usage, and diagnostic information. Payment providers may process payment information on our behalf; we do not necessarily receive or store complete payment-card details.

How We Use Information

  • To respond to inquiries and prepare quotations.
  • To create samples, digital proofs, and custom packaging orders.
  • To process payments, arrange production, quality checks, and delivery.
  • To provide customer service and maintain business records.
  • To operate, secure, analyze, and improve our website and services.
  • To send marketing communications where permitted; you may unsubscribe at any time.
  • To comply with legal, tax, accounting, fraud-prevention, and regulatory obligations.

How We Share Information

We may share information with Shopify, payment processors, hosting and analytics providers, production and quality-control partners, carriers, customs agents, professional advisers, and other service providers only as reasonably necessary to operate our business and fulfill your request or order. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

Shopify and International Processing

Our store is hosted by Shopify. Information may be processed by Shopify and other service providers in countries other than your own. Their processing is governed by their applicable terms and privacy practices. You can learn more in Shopify’s consumer privacy information.

Cookies and Analytics

We may use essential, functional, analytics, and advertising cookies or similar technologies. Depending on your location, a consent banner or privacy choices page may allow you to manage non-essential cookies and certain data-sharing preferences.

Data Retention and Security

We retain information for as long as reasonably needed to provide services, maintain quotation and order records, resolve disputes, enforce agreements, and satisfy legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Your Choices and Rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent where processing relies on consent and opt out of marketing communications. We may need to verify your identity before completing a request.

Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy to reflect changes in our practices, technology, or legal obligations. The revised version will be posted on this website with an updated date.

Contact Us

For privacy questions or requests, contact sales@litepackaging.com.